A Perth business technology team is seeking a Security Support Analyst to assist with user-focused security tasks, alert review and basic incident documentation. This hybrid role is suitable for someone with two years of IT experience who wants to move toward cybersecurity. You will help review suspicious email reports, MFA issues, endpoint alerts and access-related concerns while working with IT support teams to apply simple remediation steps. The role requires curiosity, careful evidence handling, clear notes and the discipline to follow approved response procedures before escalating high-risk events.

Essential criteria:

• Two years of experience in IT support, systems support or a junior security-focused role.
• Ability to review basic security alerts and collect relevant evidence for assessment or escalation.
• Understanding of MFA, endpoint protection, suspicious email handling and common user security risks.
• Experience documenting incidents with affected users, systems, timestamps, symptoms and actions taken.
• Willingness to follow approved response procedures and escalate confirmed or high-risk events quickly.
• Ability to handle information confidentially and follow privacy, security and evidence-handling requirements.

Nice to have:

• Exposure to Microsoft Defender, SIEM tools, phishing simulations or vulnerability scanning.
• Understanding of identity protection, secure password practices and common attack techniques.
• Security certification study or interest in SOC analyst career progression.