A Melbourne business technology team needs an IT Operations Assistant to support routine operational and administrative activities. This onsite position offers entry-level exposure to monitoring, equipment coordination, service desk processes and technology documentation.

Requirements:

• Check daily monitoring dashboards and report alerts according to established procedures.
• Assist with equipment inventory, deliveries, storage and asset record updates.
• Create and update service tickets for operational tasks and user requests.
• Support routine access checks, scheduled jobs and basic system housekeeping activities.
• Prepare simple reports, checklists and handover notes for the wider IT team.
• Follow documented security, safety and change-control processes at all times.